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TSS
The Speech Source, Inc.
P.O. Box 170488
Milwaukee, WI
53217-8041


Toll Free:
(888) 811-3497
Phone:
(414) 964-3497
TTY:
(414) 964-5897
Email:
[email protected]




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CART Real-Time Stenocaptioning



See What People Are Saying About Real-Time (CART) Captioning Services from TSS - The Speech Source, Inc....

The Service:
    CART (Communication Access Real-Time Translation)is a word-for-word, speech to text communication service that can benefit...

  • Some deaf individuals
  • Hard-of-hearing individuals
  • Individuals learning English as a second language
  • Individuals with learning problems
  • Individuals who benefit from speech being displayed as text

    The Americans with Disabilities Act (ADA) recognizes CART as an assistive technology affording effective communication access. Real-time captioning (CART) can benefit individuals and groups in many settings, including:

  • Legal and Courtroom
  • Educational
  • Business
  • Conference
  • Government
  • Entertainment
  • Religious
  • Leisure
  • Health Care

    TSS offers this service to individuals, organizations, institutions, and businesses throughout the State of Wisconsin.

    TSS provides Captioned Theater (U.S. patent pending), an excellent way to experience live theater performances.

Staff:
     TSS's stenocaptioners are nationally certified through the National Association of Court Reporters (NCRA). They utilize a stenotype machine, notebook computer, and real-time captioning software to display instant speech-to-text translation via a laptop computer, video monitor, multiple monitors, or other display units.

    Staff are fully insured under TSS's professional liability and workers' compensation insurance policies. All have successfully completed a criminal background check through the Department of Justice of the State of Wisconsin.


Availability:
    TSS's Real-time captioning can be arranged 24 hours a day every day throughout the State of Wisconsin, although evening, weekend, and legal holiday assignments are billed at a higher rate. Last minute calls are always accepted, and we will do our best to help you! But we do charge a "late call fee" for service requested 24 hours or less prior to the stated need.


Fees:
    Time is billed in fifteen-minute segments on a portal-to-portal basis. Dictionary preparation required to provide quality service is billed separately. Disks containing the transcription in several different formats may be purchased for an additional fee. The use of specialized equipment may require additional charges assessed individually.

    Some assignments may require the services of two or more stenocaptioners with each one's service billed for on-site work, set-up, and, when applicable, dictionary preparation, and/or disk clean-up.

    Service must be canceled two full business days prior to the scheduled appointment to avoid a cancellation fee. Contact our office for specific information.

Office Hours:
    Monday through Friday, 9:00 am to 5:00 pm, legal holidays excepted. Emergency calls are accepted at all times (414) 964-3497 voice, and (888) 811-3497 toll-free.

Helpful Resources & Links:
  The National Court Reporters' Association
     www.ncraonline.org

  The WGBH Caption Center
     www.wgbh.org/captioncenter

  The Captioned Media Program
     www.cfv.org


 
   


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